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IT Relevant

Privacy Policy

Privacy Policy

Effective Date: April 28, 2025

Welcome to IT Relevant — where innovation meets reliability. Protecting your privacy is fundamental to us. This Privacy Policy explains how we collect, use, and safeguard your personal information whenever you interact with us — whether browsing our website, filling out a contact form, or collaborating with us on a project. We believe transparency fosters trust, and we value the trust you place in us.

Who We Are

Our official website is https://old.itrelevant.com.
IT Relevant is a leading provider of IT solutions, software development, digital transformation consulting, and marketing services based in Kathmandu, Nepal.

We exist to empower businesses through technology — and that starts with responsibly managing your information.

What Data We Collect

We collect only the information necessary to deliver excellent services, improve your experience, and communicate effectively. This includes:

  • Personal Information: Your name, email address, phone number, company name, job title, and service interests when you fill out a form or contact us.

  • Technical Data: Your IP address, browser type, device information, operating system, and browsing actions on our website.

  • Usage Data: Details about how you interact with our website, including pages visited, time spent, and clickstream patterns.

  • Media Uploads: If you upload any images or files, we recommend removing embedded location data (EXIF) before uploading.

We never collect sensitive personal data (such as political opinions, religious beliefs, or health information) unless explicitly required and consented to.

How We Use Your Data

We use the information we collect to:

  • Respond to inquiries, requests, and project collaborations.

  • Deliver customized IT, web development, and marketing solutions.

  • Improve website performance, user experience, and service offerings.

  • Send updates, newsletters, or service promotions — only with your consent.

  • Maintain website security and protect against fraudulent activity.

Your data helps us serve you better — smarter, faster, and more tailored to your needs.

Comments and Communication

When you leave comments on our site, we collect the information shown in the comment form, your IP address, and browser user agent to detect spam.
We may use the Gravatar service to display your profile picture — read Gravatar’s Privacy Policy here.

Emails you send us via forms or direct messaging are stored securely and treated with confidentiality.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for site functionality.

  • Preference Cookies: Remember your settings and preferences.

  • Analytics Cookies: Help us understand how visitors interact with our website.

If you leave a comment, your name, email, and website may be stored in cookies for future convenience.

You can manage or disable cookies through your browser settings — but note that disabling cookies may impact your experience.

Embedded Content from Other Sites

Our articles and service pages may include embedded content (e.g., videos, images, forms). Embedded content behaves exactly as if you had visited the original site, meaning they may collect data and use cookies.
We recommend reviewing the respective third-party privacy policies for embedded content.

Who We Share Your Data With

At IT Relevant, your privacy is our priority. We do not sell, rent, or trade your information.

We may share limited data only with trusted service providers (such as email marketing platforms, analytics providers, and cloud storage solutions) to help us operate our business — all bound by strict confidentiality agreements.

Additionally, we may disclose personal information when legally required to comply with regulations, court orders, or enforce our agreements.

How Long We Retain Your Data

  • Comments: Retained indefinitely to recognize and auto-approve follow-ups.

  • Registered Users: Personal data is stored in their profiles indefinitely, but users can view, edit, or delete it (except username).

  • Inquiry Forms: Stored securely for up to 2 years unless a client relationship is established, in which case data may be stored longer for project documentation and support.

Your Rights Over Your Data

You have strong rights over your data, including:

  • The right to access the personal data we hold about you.

  • The right to request correction of inaccurate data.

  • The right to request deletion of your personal data (subject to certain conditions).

  • The right to object to data processing or withdraw consent at any time.

For any data requests, please contact info@itrelevant.com. We’ll respond promptly.

How We Protect Your Data

Your security is non-negotiable. We employ:

  • SSL encryption for data transmission.

  • Secure hosting servers.

  • Access controls and authentication mechanisms.

  • Regular vulnerability scans and security audits.

We take both proactive and reactive measures to ensure your information remains protected at all times.

Where Your Data is Sent

Visitor comments and form submissions may be checked through automated spam detection services. In some cases, technical data might be processed by trusted third-party partners operating inside or outside Nepal, under strict data protection agreements.

Let’s Build Trust Together

At IT Relevant, your success is our mission — and your privacy is our promise. We are committed to being transparent, accountable, and trustworthy with your information every step of the way.

If you have any questions about this Privacy Policy or how we handle your data, we encourage you to reach out.

Contact Information
📧 Email: info@itrelevant.com
📞 Phone: +977 9843927360
📍 Address: Koteshwor, Kathmandu-32, Nepal

Last updated: April 28, 2025

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